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Client Partner
Location: Milan, Viale Monza
Posted: More than 30 days ago
Job Type: Regular
Ref: R101921
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A group of four women are laughing together. From the left: the first woman has long brown hair with pink streaks in the front. She is wearing a brown and orange tweed-esque jacket. The next woman is wearing a pink shirt and has long brown hair, with gold hoop earrings. She is looking at the first woman. The third woman has on a plain white top and pink cardigan. She has long brown curly hair and wears glasses. The final woman has long blonde hair and is wearing a short-sleeved black top.
Job title: Client Partner 
Location: Milan (Hybrid) 
Skale: 70 

Why this job is important
This role sits at the centre of Kantar’s growth ambitions in Italy. As a Client Partner within Client Services, you will play a vital role in accelerating commercial performance across key clients.

You will connect client challenges with Kantar’s full breadth of expertise, helping organisations make smarter decisions through insight, data and consulting. By building strong senior relationships and creating meaningful commercial opportunities, you will position Kantar as a trusted strategic partner and drive sustainable, profitable growth.

This is an opportunity to shape client strategies, expand Kantar’s influence across buying centres, and ensure clients benefit from an integrated, “One Kantar” experience.

What you’ll be doing
  • Drive commercial growth across assigned clients, delivering against revenue, pipeline and new business targets
  • Build and deepen relationships with senior stakeholders, decision makers and influencers
  • Identify client needs, challenges and growth opportunities across industries and functions
  • Create and develop a strong pipeline of opportunities form existing clients, ensuring effective qualification and progression
  • Translate client challenges into clear, actionable commercial opportunities
  • Bring together the right experts across Global Research Group (GRG), Solutions and Consulting to deliver client value
  • Lead and support proposals, pitches and commercial negotiations
  • Expand Kantar’s presence across multiple buying centres and functions within client organisations
  • Collaborate across teams to deliver a seamless, integrated client experience
  • Maintain strong commercial discipline, including pipeline management, forecasting and account planning
  • Represent the voice of the client internally and influence strategic priorities

The ideal skills and experience
  • Proven experience in client partnership or key account management roles
  • Expert knowledge in marketing and brand consulting 
  • Strong commercial acumen and a consistent track record of driving growth
  • Experience managing identifying upsell & cross-sell opportunities which drive account revenue growth
  • Ability to build credibility and trusted relationships with senior stakeholders
  • Strong networking, influencing and stakeholder management skills
  • Deep understanding of client industries and business challenges
  • Ability to connect client needs with insight, data, technology and consulting solutions
  • A collaborative approach, with the ability to mobilise cross-functional teams in a matrix environment
  • Clear and compelling communication skills, including storytelling, presentations and proposal writing
  • A client-first mindset with a proactive, opportunity-driven approach
  • Bilingual Italian and English 

What’s in it for you
  • A key role in driving growth and shaping client strategy within a leading global organisation
  • Opportunity to work with some of the world’s most recognised brands and organisations
  • Exposure to senior stakeholders across clients and within Kantar
  • A collaborative, international environment where you can influence across teams and functions
  • Access to a broad range of expertise, solutions and consulting capabilities
  • Continuous learning and development through complex, high-impact client challenges
Apply Now
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