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Senior Manager, Innovation & Customer Experience Practice, Insights, China
Location: Shanghai, Hengfeng Road
Posted: 14 Days ago
Job Type: Fixed Term Contract
Ref: R101693
A group of five people are sat on a grey sofa, with an array of abstract pictures in frames behind them. From left to right. A black woman is sat on the arm of the sofa. She is wearing a black T-Shirt and red skirt. Next is a white male, wearing blue jeans and a navy shirt. In the middle is a blonde lady wearing a bright pink shirt, jeans and white trainers. Fourth is another man, also wearing a navy shirt and blue jeans. Sat on the other arm of the sofa is a woman in black jeans, white trainers and a brown top.

Main Responsibilities

  • Lead a big team of researchers to provide research professionalism and client service on research projects. Maintain and develop clients and business to achieve assigned target
  • Collect brief from client independently
  • Write professional and winning research proposals
  • Provide advanced statistical analysis (for Quantitative Research only)
  • Write professional and value-added summary and recommendations
  • Deliver presentation of findings to client in English
  • Provide guidance and instruction to Project Manager and Research Executive
  • Chair projects for most of branded solutions independently
  • Demonstrate efficient and effective project management to ensure timely delivery at high quality standard
  • Control and save FLD costs
  • Advise on improvement of Operations productivity
  • Identify new potential clients and business opportunities
  • Build long term winning relationship with clients
  • Maintain expected profit margin
  • Build and maintain a strong and happy research team by effective people management
  • Provide coaching and training to all researchers if necessary

Job Requirements

  • Bachelor Degree or Master Degree from top university
  • 5-8 years experience in market research or related function in either agency side or client side
  • Excellent English and Mandarin skills both in written and oral
  • Excellent in MS-Office, including Word, Excel and PowerPoint
  • Excellent presentation skills
  • Sound knowledge and solid hands-on experience of diverse market research technology and be able to apply to marketing / business strategy recommendation
  • Be able to think logically and insightfully
  • Advanced analytical skills and be able to make value-added recommendations
  • Strong business development skills and account management skills
  • Strong people management skills and flexible in leadership types
  • A team player and be willing to work hard under high pressure and challenges

#LI-DNP and #LI-DNI

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