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Operations Manager
Location: Cairo, 4 Noor El Deen Bahgat St - Secondary Office
Posted: 3 Days ago
Job Type: Regular
Ref: R093704
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A group of five people are sat on a grey sofa, with an array of abstract pictures in frames behind them. From left to right. A black woman is sat on the arm of the sofa. She is wearing a black T-Shirt and red skirt. Next is a white male, wearing blue jeans and a navy shirt. In the middle is a blonde lady wearing a bright pink shirt, jeans and white trainers. Fourth is another man, also wearing a navy shirt and blue jeans. Sat on the other arm of the sofa is a woman in black jeans, white trainers and a brown top.

Job Title & Location

Operations Manager

Cairo, Egypt

Role Description

The Operations Manager oversees the full field and data collection process, ensuring quality, timeliness, and efficiency. They manage field teams (interviewers, supervisors, internal teams), and coordinate recruitment and data checks.

Key Responsibilities:

  • Supervise daily panel operations, including recruitment, data collection, and quality control
  • Manage and support field teams (training, performance, motivation)
  • Ensure compliance with global and local operational standards
  • Collaborate with the project and client service teams to meet delivery timelines
  • Monitor KPIs and produce regular performance reports

Key Skills:

  • Strong leadership and team management
  • Organizational and problem-solving abilities
  • Attention to detail and data quality
  • Good communication in both local language and English
  • Strong experience in market research or field operations

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

#LI-HP1 #LI-Hybrid

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